1stDataRecovery.COM                                                                           SERVICE # _________
745 - 1050 W. Pender St.
Vancouver, BC V6E 3S7
                                      DATA RECOVERY SERVICE ORDER

  Company / Name:________________________________      TEL: _______________    Email (print):__________________

  ADDRESS: __________________________________   CITY: _______________      PROVINCE: _________        ZIP: _____

  User Info (name/address/tel/email/password):________________________________________________________________

Item _______________________________________   Serial Number ___________________  Computer Type ___________

All Partitions & Size             C:_____ D: _____E: _____ F:______      Device Drivers __________  Compression:  Yes __ No ___

Free space for each partitions_______________________________  Operating System______ Clone only (Mac / UNIX) ______

File System: FAT_   NTFS_   NSS_   HPFS_   HFS (+)_    Ext2/3_   UFS _  GPT_  XFS_  JFS_  ODS_   ReiserFS_ Others__

If raided, Mirrored__  Spanned__  Striped__   Raid Level_____ (Please include all drives in order with proper labels. See below Rates g)

If tape, drive maker & model____________      software & version__________________    (please include the software & drive)

Destination Media: CD__ ($20ea)     DVD__ ($50ea)     Customer Provided Hard Drive ($0)* ___     Others ________________

Circumstances of Failure__________________________________________________________________________________

_____________________________________________________________________________________________________

What recovery attempts have been made? ____________________________________________________________________

______________________________________________________________________________________________________

List wanted files/folders and describe what kind of data: ___________________________________________________________

_______________________________________________________________________________________________________
Service:    SuperRush** (plus 100% on total bill, about 1 to 2 days****) __  
              Rush** (plus 50% on total bill, about 2 to 4 business days****) __  
              Standard (taking about 4 - 7 business days****) __
              High Success Standard (taking about 4 days to as long to recover the data, prepayment required.) __

I have understood the following conditions. I authorize 1stDataRecovery.COM to help me / my company to recover the data.

                                                   _______________________ (Signature)     __________________________ (Print Name)
RATES:
a) £ 250 (desktop) or £ 425 (Server *** / 3-drive Raid) for most situations.   
      You will need to pay £ 50 cancellation fee for withdrawal or full amount if the job has done.
b)  Plus 50% on total bill for device capacity bigger than 135GB, Plus 80% on total bill for device capacity bigger than 400GB.
c)  Plus 50% on total bill for SCSI drive, or Mac OS, or Unix (inclusive Linux) OS,  (option for our more economic Clone for Mac and Unix OS).
d) You will need to pay £ 100 for SuperRush, £ 50 for Rush jobs if unrecoverable. 
e) You will need to pay £ 35 for any opened hard drive(s) before sending to us, even if unrecoverable. 
f)  If you want your original faulty device(s) back, there is always extra £ 100 handling charge for both successful and unsuccessful.
g)  Please add £ 50  respectively for each additional raid drive, if you cannot bring your raid box, raid controller, tape drive, and tape program.
NOTES:
1) 1stDataRecovery.COM is not responsible for damage caused during shipment & recovery procedure, any items left more
      than 30 days after confirming the result, any recovered data after picking up (or receiving) more than 7 days, any data loss.
2) Charge extra for any other services, such as, installing programs, setting up the recovered data... No refund for paid service charges.
3)  2% interest & £ 10 storage fee per month will be added up for unpaid jobs.
4) You agree that we may serve your device(s) in any one of our locations.
5)  For status, please email for faster response with your service #. No phone calls please. Thanks.

How did you hear about us?   __________________________________________________________________________

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* The backup drive must be bigger than or equal to the faulty one, in good working condition without any data.
      (1) FREE of charge (preferred) if shipping it with the faulty one, otherwise, (2) £ 10 for data transfer.
** Please send next day air directly to Vancouver Lab. at 1050 W. Pender St. Suite 745, Vancouver, BC, V6E 3S7.
    Please fill the commercial invoice with " Temporary Import for repair/service" and "Value is £ 10".
         Otherwise you will be billed for the customs brokerage fees and  tax charges (7% of the incoming shipment's parcel value).
         Please consider prepayment to speed up, also with data CDs  or DVD ( max. 2 CDs or 1 DVD ) and shipping back recovered data FREE ( value, £ 55 ).
*** Server includes: (1) acting as server; (2) running server software.
**** For estimation only and it may take longer, specially if you can not provide enough info.
           You agree that 1stDataRecovery.COM is not responsible for any business, personal, and data loss during the data recovery procedure.